In light of the current fiscal environment, the College is proactively adapting to ensure we continue to deliver on our core missions of research, teaching, and Extension in the most effective way possible. As CAS Dean Staci Simonich shared at the October 2025 State of the College address, our college is facing significant budget reductions in all categories of state funding, with the potential for more in the future.

To meet this challenge, we are implementing a strategic change to our IT support model that increases efficiency while focusing our resources on high-impact innovation. Effective immediately, all day-to-day help desk and desktop support services will be provided by the University Information Technology (UIT) Service Desk.

What This Means for You
Your access to all systems, files, and services remains unchanged. The only difference is that you will now have a single, central point of contact for all your IT support needs.

How to Get IT Support
Please update your contacts and use the following channels to reach the UIT Service Desk for any technical assistance:

• Web Portal: https://technology.oregonstate.edu/help
• Phone: 541-737-8787
• Email: [email protected]
• In-Person: Milne Computer Center (MCC), Room 201

Hours of Operation:

• Phone Support: Monday – Friday, 8 a.m. – 5 p.m.
• In-Person Welcome Desk: Monday – Friday, 9 a.m. – 4 p.m.
• Please Note: UIT does not provide support via Zoom but is readily available through the options listed above.

This transition allows our internal IT team to  focus its expertise on developing specialized technology that will power our cutting-edge research and teaching. By leveraging the university's central IT services, we can ensure our resources are directly invested in advancing the College's strategic goals.

We appreciate your  understanding and support as we make this important transition together.