1. Make sure your Operating System and core software is up to date
    • Windows: Windows 10, 1909.
      • To see your version: Select the Start  button > Settings  > System  >  About.
      • To stay up to date, select the Start  button > Settings > Update & Security  > Windows Update , and then select Check for updates.
    • Macs: MacOS 10.13 (High Sierra) or later.
      • To check, from the Apple menu  in the corner of your screen, choose About This Mac.
      • To update, choose System Preferences from the Apple menu , then click Software Update.
  2. Mac and Windows both have built in virus protection that should be good enough for most cases. If you suspect you have malware, please contact us ASAP for recommendations on how to proceed.
  3. More information about keeping your computer secure can be found at the following sites: Keep your computer secure at home (Windows) and Set up your Mac to be secure (Macs).
  4. If you have any questions please reach out to Roots and we will be happy to help.