New User Information


The Roots Computing Group provides infrastructure and support for the computing needs of the Departments of Animal & Rangeland Sciences, Crop & Soil Science, Environmental & Molecular Toxicology, Fisheries & Wildlife, Food Science & Technology, and Horticulture as well as the Oregon State University Seed Laboratory.  We are located in the Crops Building Rm. 153. 

This page details important information for new users.  If you have any questions about your new account please contact us.

OSU Acceptable Use Policy

All Roots users are expected to comply with the University's acceptable use policy posted here.  Failure to do so may result in account suspension or deletion.

Roots Computer Support Policy

Computer policy is your responsibility to know and is subject to change.  Current policies are available here.

Logging In

At the logon screen of a University computer press CTRL + ALT + DEL.

  • User Name:
  • Password: your ONID password.

Changing Your Password

You can change your password anytime.  Go to and log in with your current ONID username and password.  Select "change password" in the left hand menu then fill in your current password and your new password twice in the boxes available.  Please keep passwords to no less than 12 characters (preferribly 15+) and remember to utilize uppercase, lowercase, numbers, and special characters.  Passwords that are too simple or based on common dictionary words will be rejected and you'll have to try again.

Wireless Access

We recommend using Eduroam as your wireless access point. Eduroam is a secure, worldwide network access service. It will be available to you at many other universities. Information about accessing Eduroam can be found here.


Your MS Exchange email address is: ""

Most general use and lab computers have MS Outlook installed which will allow you to check your MS Exchange email account.  You can also use other email clients as long as they're able to connect to MS Exchange accounts.  Further instructions on how to configure MS Outlook can be found here.

Another method to access your mail is to use the University's Exchange Outlook Web Access system.  Use as a username and your current password.

Instructions on how to forward your OSU ONID email address to your MS Exchange address can be found at here.

Network File Space

Roots users have access to a few different network file shares depending on which department you reside in.  These shares are automatically mapped when logging in to a Univeristy computer.  If you need help with manualy mapping a network drive you can follow the instructions on this faq page.

  • U Drive -> This is your home directory i.e personal space that only you can access.  This share has a quota of 15GB and is backed up nightly for a period of 60 days. 
  • S Drive -> This is the share directory.  Each department has their own and it's used as a place to share files between users within and outside our supported departments.
  • R Drive -> This is the research directory.  It's used as a place for labs to share files between fellow lab users.


Many of the printers in the departments are available through our print servers.  Please refer to this page for how to add printers.

Poster Printing

Poster printing is available to Roots users.  Futher information can be found on the poster printing page.

Getting Help

There are several ways you can get help.

  • Roots Support:
  • OSU Helpdesk
    • The OSU Computer Helpdesk is a free "quick help" service available to students, faculty & staff.  They can provide initial troubleshooting expertise with problems related to internet tools, software applications, e-mail, and ONID accounts.
    • Telephone: 541-737-8787
    • E-mail address:
    • Web site:

Useful Links

OSU VPN Service:  Program to access on-campus resoureces remotely.

OSU Wireless Access:  Information on how to access the University's wireless network.

Technology Support Services:  OSU's central information services group.

Canvas: Access to OSU's Canvas system.

ONID:  OSU's universal computer account available to all students and employees.

Software Licenses:  List of software available to staff/students.

Student Computing Services:  Information about campus computing labs, library services, etc.

Remote Apps:  Information about the Citrix remote application program, what allows users to remotely access many of the same programs found in OSU computer labs.

Home pages for departments supported by Roots IT Group: